Question

Trying to reduce the file size (QB Pro 2009) but the Clean up company data does not work

Forum|Forum|1 year ago
September 17, 2024
3 replies
0 views

I am using Quickbooks Pro 2009 (don't laugh) on a standalone, no internet connected computer, no network. We run 7 companies on this program but we recently had a few abort issues with various files (most recent is C-343 and older ones are -6000, -301). I now have all 7 qbw files that I want to use as my MASTER to start updating the last 3 or so weeks of transactions (we just use the A/P and A/R). The files are working fine for me although when I upload the files to our accountant, they are unable to open them (seems like it times out??). In an effort to reduce the file size, I tried the "Condense or Clean up company data" on our largest files which is 311 000 KB (QB Pro 2009) but the "Clean up company data" function doesn't work. It shows the completed progress bar and then it "verifies the data" and then aborts and notes the C=343 error message (the connection to the company file has been lost....). When I log back in, the files I wanted to condense, were not condensed. I even reduced the "remove closed transactions on or before" to the oldest year, 2007, and keep doing this process one year at a time until I reach the desired date. For the heck of it, I removed and re-installed the program from our CD. Thoughts?

QuickBooks Desktop

I know why you encounter errors when utilizing QuickBooks Desktop (QBDT), KLE24. Allow me to discuss this further here.

Please know that QuickBooks Desktop Pro 2009 has already been discontinued. You no longer receive the latest critical security patches and updates, causing compatibility issues when navigating the program. Therefore, you'll want to upgrade your QBDT to the latest/supported version to continue utilizing it when managing your business finances.

For more information, refer to this material: QuickBooks Desktop service discontinuation policy.

On the other hand, you can reach an IT professional or Windows support for assistance. They can examine this matter to provide a relevant resolution or workaround.

Moreover, you might want to scan these materials to ensure your system meets the minimum requirements of QuickBooks Desktop to avoid related issues onward:

Stay in touch for inquiries regarding the errors you receive when using QuickBooks Desktop to carry out different accounting tasks. We'll be around, willing to offer guidance to keep you back to business as soon as possible.

K

KLE24Author

Not sure if I need to upgrade to a newer desktop version or not but, if I do upgrade and go to the QB desktop 2022 (CD install since this computer is not connected to the internet), is my Windows XP Professional sufficient enough? I currently run our QB Pro 2009 on this machine.

D

Deity Alpha

@KLE24

Which Windows Os do you run? Win 10 or 11?

Which QB Desktop year version does your accountant run to open your company files?

K

KLE24Author

Windows XP Professional, Version 2002, Service Pack 3

D

Deity Alpha

@KLE24

I'm afraid your company files are damaged. Open the sample file. Did you encounter the same error message?

C

Calltospeak_

Hi, The C=343 error often indicates data corruption or issues with the company file structure in QuickBooks Pro 2009. I recommend creating a backup, running the Verify and Rebuild Data tool, and then trying the condense process again in smaller increments.

K

KLE24Author

Ok, I will try this now. I originally asked the system to condense just 1 year (2007) but maybe I have to try 1 month at a time? Also, on my backup copy options, I am choosing the "quicker verification".

K

KLE24Author

I was in the file and functioning fine. From the file menu, I started to create the backup copy and an error message popped up….”Verify has detected a problem that prevents backup from continuing”

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