Unable to add accountant as there is an error in the Invitation sent

Thank you for bringing this issue to our attention, joynaccounts. I understand how frustrating it can be to encounter errors when trying to perform essential tasks in QuickBooks Online (QBO). 

I can see that we have an open ticket or investigation (INV-101342) about the error "Something went wrong" error when adding accountants in QBO. This means that our engineers are actively investigating the root cause of this error and working diligently to develop a permanent solution.

Please know that we take your concerns seriously and are committed to resolving this matter promptly. 

We've also compiled a list of affected users for us to send a notification as soon as the issue is resolved. For us to add you to it, please reach out to our phone and chat support teams.

Let me share this article to get their contact details: QuickBooks Online Support.

Once added to the list, we will keep you updated on the progress of this investigation. Please monitor your email for further communications from our team.

Allow me to add these articles just in case you need more information and resources when managing accountants and users in QBO:

• Use The My Accountant Page In QuickBooks Online 
• User Roles And Access Rights In QuickBooks Online 

Thanks for your patience once again and for posting your concern in the Community, joynaccounts. Don't hesitate to visit us again if you need anything else.