unable to change a contractor to inactive

Thank you for dropping by the Community forum, x2bate. Pending transactions such as unbilled charges causes error when attempting to inactive a contractor. I'll provide some details to isolate this issue and mar the contractor's profile deactivated.

To address this issue, you can follow these steps to clear the unbilled charges:

1. Hover over to the Reports menu.
2. In the Find report by name field, enter and select Unbilled Charges.
   

    

3. Make sure the report period is set to All Dates.
   
   
   
4. Locate any pending charges and click on them.
   
5. Depending on the situation, you can invoice it, assign it to a different contractor, or delete it entirely.

However, if there are no outstanding charges. The error could be due to the browser-related issues. Too many internet files can sometimes change how your QBO company behaves, resulting in errors when performing tasks. See the following keyboard shortcuts for suitable browsers to open a private window:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Check out this article for a step-by-step process on clearing your cache: Clear cache and cookies to fix issues when using QuickBooks Online.

Alternatively, you can use a different supported browser to see if the issue is specific to the browser you're currently using.

For more information on managing unbilled charges and understanding which contractors require a 1099, please consult these resources:

• Delete customer with unbilled charges in QuickBooks Online
•  Understand which contractors need 1099s
  
  

Following the guidance provided above, you'll be able to resolve this issue by inactivating your contactor. Make this thread activate if you need additional assistance or have questions. Stay safe!