I'm here to help you successfully fund your invoice using Get Paid Upfront, @mortega927.
To resolve this unusual behavior of the program, let's troubleshoot your browser to isolate if this is a cache-related issue. Please log in to your QuickBooks Online (QBO) account on an incognito or private browser window using these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Then, try to use the Get Paid Upfront feature again. If it's successful, clear your browser's cache to remove specific issues and help the program run efficiently. Also, you can use other devices and supported browsers to ensure everything works as expected.
If this doesn't work, I would recommend reaching out to our support team for them to further assist you and provide a resolution.
Additionally, you can refer to these articles about the Get Paid Upfront feature.
- Manage Expenses And Increase Cash Flow With Get Paid Upfront
- Increase Cash Flow With Get Paid Upfront
Let us know if you have other concerns with Get Paid Upfront in QuickBooks. We're here to help you in any way we can.
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