Question

Unable to open QBDT File

Forum|Forum|1 year ago
November 26, 2024
1 reply
0 views

The previous owner of our company gave us a flash drive with his old QBDT data and Im not able to access it. My computer does not support desktop and it wont let me open the file with any other app. Suggestions?

***I do NOT want to merge his files with ours***

C

Chrea

Do you only need to review the file or convert it to QB Online? Ask your client, which QB Desktop year version did they use?

S

Slaughter SepticAuthor

I only need to review it. It looks like he did the back up this year, Im not sure if that means he had an up-to-date version or not

C

Chrea

You can use the trial version of QB Desktop 2024 Enterprise to restore the backup file.

https://quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/download-trial-quickbooks-desktop-enterprise/L04IY8YVk_US_en_US?uid=m3ymscwa

If you encounter error or need more time to review the file > 30 days, you should contact @Fiat Lux - ASIA for advise.

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