Unauthorized charges fraud

Hello there, Thomas.

I understand that discovering unauthorized charges or potential fraud on your account can be alarming and stressful. It’s important to take immediate action to secure your QuickBooks Online account and address the fraudulent activity. 

Follow these steps to change your Intuit Account credentials directly in the Intuit Account Manager:

1. Sign in to the Intuit Account Manager. Use your sign-in info for QuickBooks.
2. Select the Sign in & security menu.
3. Choose the User ID, Email address, Password, or Phone section.
4. Make your changes.
5. Hit Save.

For issues related to unauthorized charges or potential fraud, it’s critical to contact QuickBooks Online Support directly. They can help investigate the issue and assist with securing your account.

Additionally, we recommend enabling two-factor authentication to secure your account more.

If you have any further questions or need additional assistance, please don’t hesitate to reach out again. We're here to help ensure your QuickBooks Online experience is secure and that you have the support needed to address any issues promptly.