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Shauna D
May 24, 2023
Solved

Upgrading to QB Desktop Pro Plus 2023 from 2020

  • May 24, 2023
  • 2 replies
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I am in the process of upgrading to QB Desktop Pro Plus 2023, but I'm stuck.  We've already purchased the upgrade and I downloaded it this morning.  Where I'm stuck is opening the company file.  I find the file, but it keeps telling me "This company file needs to be updated.  Please ask your QuickBooks Administrator to update the file.".  I did an update in our QB 2020, saved a backup and still get this same message.  What do I need to do differently?

 

Any help would be greatly appreciated!

Best answer by Rasa-LilaM

Hello there, Shauna D.

 

I can see that you've posted a similar question here in the Community. My colleague already provided an answer, so I'm adding the link where you can view the whole specifics of the resolution steps: https://quickbooks.intuit.com/learn-support/en-us/account-management/upgrading-to-2023-destop-pro-plus/01/1202547#M67661. 

 

I don't want to leave you empty-handed. I've included some links below that offer a list of topics that will walk you through how to address installation issues as well as your accounting activities:

 

 

If you have any other QuickBooks concerns or questions, drop a comment below and tag my name. I'll get back to respond to them. Have a good one. 

2 replies

R
Rasa-LilaMAnswer
May 24, 2023

Hello there, Shauna D.

 

I can see that you've posted a similar question here in the Community. My colleague already provided an answer, so I'm adding the link where you can view the whole specifics of the resolution steps: https://quickbooks.intuit.com/learn-support/en-us/account-management/upgrading-to-2023-destop-pro-plus/01/1202547#M67661. 

 

I don't want to leave you empty-handed. I've included some links below that offer a list of topics that will walk you through how to address installation issues as well as your accounting activities:

 

 

If you have any other QuickBooks concerns or questions, drop a comment below and tag my name. I'll get back to respond to them. Have a good one. 

    S
    Shauna DAuthor
    May 25, 2023

    Good morning Lila:

    You are correct that your colleague provided a solution.  The solution worked, so I'm good.  Thank you for your reply, as well.

     

    Have a lovely day & be well.

    Shauna

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    May 25, 2023

    @Shauna D 

    Can you open the sample file on QBD 2023?

     

    S
    Shauna DAuthor
    May 25, 2023

    Hi Fiat Lux - ASIA:

     

    I suppose I can open it.  I'm not quite sure why you're asking.  Are you seeking support or offering a solution?

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    May 25, 2023

    @Shauna D 

    I noticed your problem has been resolved. You can ignore my post 😎

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