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February 22, 2022
Question

Vacation and sick leave accrual report

  • February 22, 2022
  • 1 reply
  • 0 views

The Time Off Details report for individual employees has as the first line "Current balance".  The balance per accrual type is only showing the difference between what accrued this year and used this year.  It is not taking into consideration what has rolled forward from prior year.  

 

In the attached you will see the employee started the year with 59.25 hours of vacation available and so far this year has accrued 9.23 hours and has taken 64 hours.  The resulting balance should be 4.48, but the report displays current balance as -54.77

 

Has anyone seen this issue?  Thanks 

 

1 reply

JessT
February 22, 2022

Hi NancyC1,

 

I appreciate your effort in posting your concern about your employees' vacation and sick leave reports. However, I'm going to let you contact our Support team for this matter, so they can start a screen-sharing session to review your setup and check your payroll transactions.

 

Please click on QuickBooks Online Payroll in this article to see the Contact-us instructions and their schedule: Contact QuickBooks products and services Support.

 

If you have other concerns, feel free to go back to this thread.

NancyC1Author
February 22, 2022

Jess, thanks for your response.  I did reach out to support today and learned the issue has been sent to engineering for review.

December 18, 2023

And a year and a half later, no progress.

QB Online has the same problem, with even less chances for a fix.