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November 14, 2022
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vendor refund - booking check received from vendor for shortage

  • November 14, 2022
  • 1 reply
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Hello!

I have a retail client.  usually I pay the vendor invoices after they have received delivery, to insure the delivered product matches the invoice and then the payment.  however they had a new vendor who wanted payment upfront for the first delivery.  so we sent a $5k payment, and posted corresponding invoice for $5k.  there was an issue with the delivery though and we only received $4950 worth of product.  the vendor then sent us a $50 check for the difference.

question is, how to I book or match the $50 deposit in the checking account with the $50 credit on the vendor account?  

I have tried booking as a separate $50 vendor credit, booking as a -$50 line item on the original invoice, and just posting to "inventory" from the bank feed.  none of these work :(

any tips or direction would be much appreciated !

Best answer by Bryan_M

Hi @lisabrubaker, don't worry I've got you covered for this.

 

Entering a refund from a vendor takes three connecting processes to record it successfully.

 

These are Enter a vendor credit, Deposit the money you got from the refund, and Use Pay bills to connect the bank deposit to the vendor credit.


I see that you already entered a separate $50 vendor credit. The next step is to perform the two processes.

Here's how:    

 

   Deposit the amount of refund you've got from the vendor


1 Click +New
2. In the Other column. select Bank deposit.
3. Select where you got the refund in the Account dropdown.
4. Add funds, fill out the following fields
 

  • Select the vendor who gave the refund.
  • Choose Accounts Payable to connect the refund to the vendor credit.
  • Enter how the vendor refunds you. (Ex. Check, Bank deposit).
  • Enter the Amount.

5. Click Save and Close.   
 


 

  To connect the bank deposit to the vendor credit use Pay bills
            (This is to keep the vendor expenses accurate)
 

  1. Click +New
  2. In the Vendors column, click Pay bills.
  3. Select the bank deposit you just created, then in the Credit Applied field, you'll see the amount. Total payments should be zero.
  4. Save and close.
     

 

Once done, you can check your vendor profile to verify if the refund is recorded successfully.

If you want to learn how to enter credit in recording your purchases, you can check this link: Handle vendor credits and refunds in QuickBooks Online.

For further clarifications about recording refunds from a vendor, feel free to reply to this post. Have a good one!

1 reply

Bryan_M
Bryan_MAnswer
November 14, 2022

Hi @lisabrubaker, don't worry I've got you covered for this.

 

Entering a refund from a vendor takes three connecting processes to record it successfully.

 

These are Enter a vendor credit, Deposit the money you got from the refund, and Use Pay bills to connect the bank deposit to the vendor credit.


I see that you already entered a separate $50 vendor credit. The next step is to perform the two processes.

Here's how:    

 

   Deposit the amount of refund you've got from the vendor


1 Click +New
2. In the Other column. select Bank deposit.
3. Select where you got the refund in the Account dropdown.
4. Add funds, fill out the following fields
 

  • Select the vendor who gave the refund.
  • Choose Accounts Payable to connect the refund to the vendor credit.
  • Enter how the vendor refunds you. (Ex. Check, Bank deposit).
  • Enter the Amount.

5. Click Save and Close.   
 


 

  To connect the bank deposit to the vendor credit use Pay bills
            (This is to keep the vendor expenses accurate)
 

  1. Click +New
  2. In the Vendors column, click Pay bills.
  3. Select the bank deposit you just created, then in the Credit Applied field, you'll see the amount. Total payments should be zero.
  4. Save and close.
     

 

Once done, you can check your vendor profile to verify if the refund is recorded successfully.

If you want to learn how to enter credit in recording your purchases, you can check this link: Handle vendor credits and refunds in QuickBooks Online.

For further clarifications about recording refunds from a vendor, feel free to reply to this post. Have a good one!

November 15, 2022

thank you! all set now.

November 15, 2022

It's our pleasure to help, @lisa11_2!

 

Getting your issue resolved is our main priority here in the Community. We're glad that your concern about your vendor refund has been settled. Please reach out to us again if you need further assistance with your transactions. We're available 24/7. Stay safe!