Hello there, @wreade78.
Let's manually locate the voided payments in your All sales tab and delete them so you can remove them from the bank deposit list in QuickBooks Online (QBO).
Your voided payments, especially with zero amounts, should no longer be listed on the Bank Deposit window. Since you're seeing them on the list, you can manually delete them from your All sales tab data. To do this, here's how:
- Go to Bookkeeping, select Transactions, or go to the Sales menu.
- Select the All sales tab.
- Use the Filter feature to narrow down the search.
- Find the payment transaction and select it to open its details.
- If you want to include the date and reason you’re voiding or deleting the transaction, enter that info in the Memo or Message section.
- Select More in the footer. Then select Delete.
- Select Yes to confirm. Repeat as necessary.
If you wish to know more about voiding and deleting transactions in QBO, you can read this article: Void or delete transactions in QuickBooks Online.
Once you're done, go back to the Bank Deposit page to check the update. The zero amount payments should no longer be listed under the Select the payments included in this deposit section.
Also, you may want to check out this article as your reference to guide you in finding payments you expect to see in the Bank Deposit window in QBO: Find missing payments you want to deposit in the Bank Deposit window.
If there's anything else you need or other questions about managing bank deposit transactions in QBO, don't hesitate to drop a comment below. I'm always ready to help. Take care, and I wish you continued success, @wreade78.
