Voiding a Bill

Let me help you record your voided bill payment in QuickBooks Desktop (QBDT), Jreardon.

To begin with, kindly delete all the unnecessary records you've created and ensure that only the unapplied bill payment remains. After that, create bank deposits for the refunded sum, then link it through pay bills to balance out the unapplied retained amount.

I'll guide you through the process of creating the bank deposits. Here's how:

1. Go to Banking, then select Make Deposits.
2. Type in your vendor, amount, and necessary details.
3. Once done, click Save & Close.

After that, let's connect them through bills. Kindly follow the steps below:

1. Go to Vendors, then select Pay Bills.
2. In the Filter by, type in your vendor to see their transactions.
3. Look for the transaction, then mark checked the box beside it.
4. Click on the Pay Selected Bills tab.
5. A prompt with a Payment summary will appear, which you can use to review it. Once finished, click Done.

In addition, you can generate reports to get an overview of how your financial business is going through QBDT:

• Customize reports in QuickBooks Desktop
• How to run and customize reports in QuickBooks Desktop

Return to this thread if you have any questions arises. I'll be sure to answer them once I get your reply. Keep safe!

@jreardon 

"I thought that voiding the bill would clear the outstanding amount in the Pay Bills section (it didn't)."

Deleting or voiding bills does remove them from Pay Bills so I'm not sure why that didn't work for you.

"There's no way to undo a voided bill, so I thought I would try to "fix" this by going back to the original bill and re-enter the original amount due in an attempt to revert back to my original problem. "

This part is confusing.  If voiding the bill didn't remove it from Pay Bills (in other words, the bill wasn't voided), then why did you need to re-enter it?  

"Now I have two entries in my Pay Bills window: 1) the initial retainer payment amount for $700 and 2) a bill to the venue in the original amount due.

Really unsure how to fix this."

You have $700 showing as a credit or bill in Pay Bills?  If it's a credit, apply it to the original bill and then create a vendor credit for the balance of the original bill and apply it to the original bill to close it out.  If the $700 is showing as a bill in Pay Bills, then somehow that got entered as a bill and not a payment that reduced the bill amount.  Post a screenshot of the Pay Bills window for that vendor if you can.  This should be pretty easy to clear up.