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SBrown001
January 18, 2021
Solved

Warning: you cannot use more than one ar or ap account in the same transaction

  • January 18, 2021
  • 2 replies
  • 0 views

I regularly use the AP account when entering a transaction to show that the item is prepaid... By entering this way, I have a credit on my vendor's account until we receive the product.

 

Just the last two days, I am now getting this message. I've checked and re-checked, there is only one AP account... same vendor in the Vendor line and under the Customer:Job column.

 

Any ideas?

 

Best answer by SBrown001

Actually, it appears that the problem is simply trying to use the AP account when entering a bill. 

 

For those of you having the same issue, when trying to record a prepayment, you need to do so by going straight to the write checks screen or credit card payments. Later, when you've received the product, you can enter the invoice and then pay it with your existing credit.

 

Thanks for the interest in this topic!

2 replies

M
Maybelle_S
January 18, 2021

I want to ensure this is taken care of, @SBrown001.

 

To avoid this error, we'll have to remove the Accounts Payable from the vendor's account settings. Then, use an expense account or leave it blank.

 

Here's how:

  1. Go to the Vendors menu, and then click the Vendor Center.
  2. Double click the name of the vendor.
  3. In the Edit Vendor screen, go to the Account Settings tab.
  4. From the drop-down arrow, remove Accounts Payable.
  5. You can also enter an expense account for this vendor. 
  6. Click OK.

I've added this link for additional information: You cannot use more than one AR or AP account in the same transaction.

 

I've also added these articles about clearing account and transfer credit:

Leave me a comment below if you have other questions. I'm more than happy to help. Take care!

    S
    SBrown001AuthorAnswer
    January 19, 2021

    Actually, it appears that the problem is simply trying to use the AP account when entering a bill. 

     

    For those of you having the same issue, when trying to record a prepayment, you need to do so by going straight to the write checks screen or credit card payments. Later, when you've received the product, you can enter the invoice and then pay it with your existing credit.

     

    Thanks for the interest in this topic!

    S
    square1 comp
    October 4, 2022

    I am getting this error when I Receive Inventory without a Bill. 

    I am not trying to create a bill at all. 

    This only happens some times, and does not seem to be connected to any vendor. 

    If I wait a day, the problem solves itself, with no actions on my part. I am able to Receive Inventory without a Bill with no problem.

     

     

     

    S
    SBrown001Author
    January 19, 2021

    It appears that the issue is trying to use a bill to create a prepayment. To avoid this, go directly to the write checks screen or credit card screen and enter the payment there. When you receive your product, you will be able to enter the invoice and apply the prepayment to the invoice.

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