We are paying our client monthly bill but is not showing in our client list I want to check why it is nor showing in our list.

We'll have to add your client to your subscription so they'll show up in QuickBooks Online Accountant (QBOA) Client List, qbo-calx. I'd be glad to show you the steps to complete this task.

The issue stated above can occur if your client has set up a new company and you haven't added them to your wholesale billing account. To rectify this, let's ensure they're included in your billing subscription.

To start, inform your client to invite you to become their accountant. Next, get permission to transfer for the billing.

1. Ask your client's primary admin to sign in to QuickBooks Online (QBO).
2. Navigate to the Gear icon ⚙ and select Subscriptions and billing.
3. Click the Allow billing transfer to your accountant link.
4. Select the name of the accounting firm you want to transfer billing to.
5. Press the Allow transfer button.
   
   

Keep in mind that you need to finish the transfer within two days. Then, follow Step 3 in this article to finish the process: Transfer clients to your ProAdvisor Preferred Pricing program in QuickBooks Online.

For more insights about managing your ProAdvisor discount plan and charges, browse this link: ProAdvisor Preferred Pricing plan and ProAdvisor discount clients.

In case you'd like to add more clients to your firm or information to get started with your ProAdvisor Preferred Pricing, explore these links for the complete details:

• Add clients to QuickBooks Online Accountant
• Everything you need to know about ProAdvisor Preferred Pricing

Stay in touch if you have other subscriptions or billing concerns. The Community is always ready to provide the help you need.