We have one sales receipt from shopify covering one full day. part is cash and part is credit card. how do we move just the cash to undeposited funds

You can manually create a sales receipt and deposit it to the Undeposited Funds account in QuickBooks Online (QBO) to move the cash payment from Shopify, A2H.

Before doing so, I recommend checking first with Shopify support if they have a setting that can sync cash payments with QBO to avoid duplicate entries.

If Shopify does not support this feature, you'll need to record all your cash payment transactions manually. You can do this by creating a sales receipt for each cash payment and depositing it into the Undeposited Funds account. Here's how:

1. Go to + New, then select Sales receipt.
2. From the Customer dropdown, choose a customer.
3. In the Deposit To field, select the Undeposited Funds account.
4. Fill out all the necessary fields in the sales receipt, then click Save.  
    

For additional guidance, please see this article: Deposit payments into the Undeposited Funds account in QuickBooks Online. 

Once you've recorded everything, proceed with making a bank deposit. This ensures QuickBooks reflects your actual bank transactions, ensuring your financial data remains accurate.

Additionally, have you had a chance to get in touch with our QuickBooks Live Expert Assisted team? They specialize in simplifying revenue and financial management just for you. I encourage you to explore their services, as their expertise could be a valuable resource for all your accounting needs!

By manually recording the cash payment in QBO, you should now be able to reflect the entry into your bank account. If there's anything else you need, just click the Reply button below and I'll gladly help!