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June 29, 2023
Question

We're sorry, we can't find the page you requested

  • June 29, 2023
  • 1 reply
  • 0 views
Got an email stating this was fixed, but it is not.
Anybody else?

1 reply

June 29, 2023

Hello there, rrlc.

 

May I know which area in QuickBooks Online (QBO) did you encounter the error? This will help us check the status of the investigation.

 

Simply click the Reply button to add more details about your concern. I'm looking forward to working with you again. 

September 18, 2023

I was trying to find app to connect but page showed this message "We're sorry, we can't find the page you requested"

September 18, 2023

We appreciate you joining the thread, Asif.

 

We can see the importance of this matter, and we'd like to thank you for allowing the Community team to assist you in addressing your query. It may have something to do with your current browser. Your browser may accumulate a lot of temporary internet files inside it, causing it to affect your browsing experience when using QuickBooks Online (QBO). Let's rule out the possibility of being in this situation so we can perform some basic troubleshooting. You'll want to access your account in an incognito or private browser. You can use these shortcut keys:

 

  • Chrome: Ctrl + Shift + N
  • Firefox: Ctrl + Shift + P
  • Safari: Command+Shift+N

 

Once you're in, try to look for an app inside your company. If it works and you're able to get through, you can proceed to clear your browser's cache. Refer to this article for the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

 

You can also use other compatible browsers if the issue persists. Refer to this article to see the list of compatible browsers in QuickBooks Online: Other browsers.

 

Moreover, here are some articles to help you manage customers payments, add more details to your business reports, and ensure your data stays accurate inside QBO:

 

 

Asif, feel free to comment below or visit us here in the Community space if you need further assistance integrating an application or have any additional QuickBooks-related concerns. We've got your back. It'll be our pleasure to help you again. Take care, and have a good one!