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BigRedConsulting
BigRedConsulting
October 11, 2023
Question

What does "You’re not set up to collect sales tax for this sale" mean? There is no sales tax in Oregon.

  • October 11, 2023
  • 1 reply
  • 0 views

What does this mean?

I of course to not need to collect sales tax since there isn't any sales tax in Oregon...

 

"See the math" says:

I don't see any math, so that's a silly label. In any case...

 

Based on the location, the ship to location, 1) it doesn't matter if the customer is tax exempt because there is no tax in Oregon. 2) There should be no sales tax at all. Nothing to calculate, and nothing to complain about with messages stating that I'm not set up.

 

It seems more accurate to say that QuickBooks is not programmed properly because it should know that there is nothing to complain about and nothing to calculate.

    1 reply

    BigRedConsulting
    BigRedConsultingAuthor
    October 11, 2023

    Oh, and it gets better!

     

    I sure hope no one is collecting sales tax "for this agency" because they don't want it:

     

    I double checked to be sure: https://www.oregon.gov/dor/programs/businesses/pages/sales-tax.aspx

    ---------------------------------------------

    About sales tax in Oregon

    Oregon doesn't have a general sales or use/transaction tax. However, Oregon does have a vehicle use tax that applies to new vehicles purchased outside of the state. The tax must be paid before the vehicle can be titled and registered in Oregon.

    ---------------------------------------------

     

    So, I really don't think QuickBooks needs to ask me this question.

     

     

      R
      Rasa-LilaM
      October 11, 2023

      Thank you for bringing this to our attention, BigRedConsulting.

       

      Let me provide clarifications about the prompt message regarding your sales tax. 

       

      The message you've seen is triggered by the system to notify users to address potential sales tax implications in various jurisdictions. The option to permanently remove the notification is currently unavailable. We'll have to click the X icon to disregard the notification.

       

      Your feedback about this issue is important to us. We listen to our customers' voices, especially when developing new features or enhancing existing ones. This will determine which aspects of the product need to be improved. I encourage you to share your thoughts directly with our engineers by following these steps: 

       

      1. In your company, click the Gear icon in the upper right and choose Feedback.
      2. Enter your comments and suggestions in the description box.
      3. Tap the Next button to submit.

       

      You can also visit the QuickBooks Blog to keep you in the loop about the latest news and updates rolled out by our product developers. 

       

      I've attached some links below that cover topics about the use of tax rules, types of sales taxes, and set up sales tax exemptions:

       

       

      If there's anything else you'd like to share, or ask about the product, leave a comment below. I'll get back to answer them for you. 

      BigRedConsulting
      BigRedConsultingAuthor
      October 12, 2023

      RE: The message you've seen is triggered by the system to notify users to address potential sales tax implications in various jurisdictions.

       

      That's nice. But, there are no sales tax implications for Oregon. There is no sales tax for which to have an implication. Why is that hard for Intuit to understand?

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