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What is a phone number to contact quickbooks? Cannot find on the help desk platform.

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QuickBooks Online

We've recently updated our support experience and the best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.

help_panel_contact

NOT MY USER ID

Go to https://help.quickbooks.intuit.com/en_US/contact
Select QuickBooks Online.
Select a category under “What can we help you with?”.
Scroll down the page, then click the Get Phone Number

K

KyleMcDougallAnswer

Hi there, @arkvalleyinfo!

We've recently updated our support experience and the best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.

help_panel_contact

T

trentf

It does not help if their chat box support cannot solve your issue.

I need to call someone to help with this

JenoP

Hi again, trentf.

You have a similar question on a separate thread which I've already responded. Let me route you to it so you can get in touch with our Global Support Team.

Here's the link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-what-is-the-phone-number-to-call-quickbooks-online-customer/01/364629#M26639.

Visit us again in the Community if you have other questions.

C

casdrey

I don't have a contact number option on the help page. I called in to update our credit card info, but apparently it didn't happen. QB account expires on 2/29.

Adrian_A

You have me to help you update your credit card information, casdrey.

When your account has expired, you'll be prompted to subscribe. You can click the Subscribe button and update the information. Let me guide you with these steps:

Click the Gear icon and then select Account and Settings.
Go to the Billing & Subscription tab.
Click the Subscribe button.
Update your credit card in the Payment Information page.

If you can't still update the information, you can give us a call so we can update it on our end. We're open every Mondays to Fridays from 6:00 AM PST to 6:00 PM PST. Then, until 3:00 PM PST every Saturdays.

Just a heads up, you'll not be prompted with the Start a chat or Get a callback options if it's beyond the working hours. This can be the reason why you don't see the contact number option.

You can follow these screenshots as guide on how you can contact us: