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ormic1
November 27, 2023
Question

what is latest version of idp?

  • November 27, 2023
  • 1 reply
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what is latest version of idp?

1 reply

C
CamelleT
November 28, 2023

I can help you determine Intuit Data Protect's (IDP) most recent version, ormic.

 

You can check the latest version of IDP by checking on the Help menu and see whether there's an Update Now tab. If there isn't, it means you're using the latest version.

 

For more information about IDP, check out this link. 

 

I'll also add an article to help you send individual or batch emails to your customers: Email sales forms, invoices, and statements in QuickBooks Desktop.

 

Comment below if you have additional questions about IDP. I'm always here to help. Have a great day!

O
ormic1Author
November 28, 2023

I have the same question since you didn't answer mine.

 

When I right click the green IDP icon in my taskbar and select "about IDP" I get a window that says I have version 1.70.21.5000 from 2022. The "Update" button is not grayed out; when I click on it I'm asked if I want to update, I click yes and nothing happens. Same thing occurs when I run IDP from within QB desktop. 

 

1. What "Help" menu? On QB desktop?

2. I've been to your link. Doesn't address my issue.

3. What is the latest/current/suggested, etc., etc. version of IDP we users are supposed to have??????????????

 

I called QB yesterday and was told this is a known issue that should be solved by the end of the month.

 

You sure you work for the same team?

M
Mark_AG
November 28, 2023

Hi there, @ormic1.

 

I understand how important it is to back up your company file using Intuit Data Protect's (IDP) latest version. I appreciate you contacting our QuickBooks support team to investigate this issue. It has been confirmed that the update for 2024 will be released by the end of the month. 

 

We can still update your IDP right now, and I'm here to assist you with the workaround. Make sure also to update QuickBooks Desktop to the latest version. You can also find the Help menu in the top bar menu on QuickBooks Desktop. We'll need to update IDP via the OCD folder.

 

Here's how:

 

  1. Open Task Manager using Ctrl+Shift+Esc, and end the task on the following executable files. If you don't see the executable in the task manager, it has already stopped running.
    • Intuit Data Protect.exe
    • IBuengHost.exe
    • QBIDPService.exe
  2. For QuickBooks Enterprise, navigate to C:\Program Files\Intuit\QuickBooks Enterprise Solutions XX.0\Components\DataProtect\OCD. 
    • Note that XX.0 refers to the QuickBooks version. For 2023, use the QuickBooks Enterprise or QuickBooks 23.0 folder; for 2022, use the QuickBooks Enterprise or QuickBooks 22.0 folder.
  3. Right-click on IntuitDataProtect.exe and choose Properties.  
  4. Go to the Details tab and check for the File version of IntuitDataProtect.exe and compare it to your version. The latest version is 1.70.21.5003 (or any newer version than what we see on the About IDP page)                                                                     
     
    • Note: If the IntuitDataProtect.exe is on a newer version, we can follow the steps below to update it via OCD. If it's on an older version compared to what we see on the About IDP page, we need to reinstall or manually clean install QuickBooks to force IntuitDataProtect.exe to the latest version. Then, we can continue with the steps to update IDP via OCD. 
  5. Copy all the contents stored in the OCD folder (Do not copy the OCD folder itself. Instead, open the OCD folder and copy all the files stored inside.)
  6. Navigate to the IDP Folder and paste the contents of the OCD folder into the IDP folder.
    • If you're using 64 Bit, paste it here: C:\Program Files\Common Files\Intuit\DataProtect.
    • For 32 Bit: C:\Program Files (x86)\Common Files\Intuit\DataProtect.
  7. From the same IDP folder from the previous step, Copy Bueng32.dll and paste it to the Sym32 folder. Copy Bueng64.dll and paste it to the Sym64 folder.
    • 64 Bit: C:\Program Files\Common Files\Intuit\DataProtect\Sym64.
    • 32 Bit: C:\Program Files (x86)\Common Files\Intuit\DataProtect\Sym32.
  8. Start the QBIDPService.exe 
    1. Go to Start and type in Services. Open the Services.msc tool.
    2. Scroll down to QBIDPService.exe and make sure it is running. If it is not running, right-click it and select Start.
  9. Launch IDP, open the About IDP page, and check the version.

 

Intuit Data Protect automatically backs up your files, but you can also manually back up your files and folders after updating your IDP.

 

Let us know if you have further concerns about Intuit Data Protect updates. The Community is always here to provide you with the best solutions.

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