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Angelyn_T
Angelyn_TAnswer
Aug 23, 2022 5:58 AM UTC

Welcome to the Community, Ralph. I can help you connect with our designated support for help.

 

You can reach out to our QuickBooks Support Team via chat or callback. Contacting them through email isn't possible for now. The good news is that you can share your concern here in this thread so I can address them for you immediately.

 

If you want to contact support, follow these steps:

 

  1. Sign in to QuickBooks.
  2. Go to the Help (?) menu.
  3. Select either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can choose to Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us, then choose a way to connect with support.

 

Our team is open Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

 

 Additionally, you can skim through our self-help articles for more resources while working with QuickBooks in the future. From there, browse the topic you need from account management, advanced accounting, banking, and more.

 

Leave a comment below if you have follow-up questions while connecting with QuickBooks Support. I'm just a post away to help. Have a good one!

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5 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Aug 23, 2022 5:27 AM UTC

They don't offer any support by email. Any specific issue?

Angelyn_T
Angelyn_TAnswer
Aug 23, 2022 5:58 AM UTC

Welcome to the Community, Ralph. I can help you connect with our designated support for help.

 

You can reach out to our QuickBooks Support Team via chat or callback. Contacting them through email isn't possible for now. The good news is that you can share your concern here in this thread so I can address them for you immediately.

 

If you want to contact support, follow these steps:

 

  1. Sign in to QuickBooks.
  2. Go to the Help (?) menu.
  3. Select either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can choose to Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us, then choose a way to connect with support.

 

Our team is open Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

 

 Additionally, you can skim through our self-help articles for more resources while working with QuickBooks in the future. From there, browse the topic you need from account management, advanced accounting, banking, and more.

 

Leave a comment below if you have follow-up questions while connecting with QuickBooks Support. I'm just a post away to help. Have a good one!

Rafiq 12
Apr 22, 2024 10:29 AM UTC

In our business, We have 11 bank accounts out of which 9 are already linked to quickbooks online.

The reason 2 bank accounts are not linked is that they are opened as Sole Proprietor accounts in the name of the owner of the business. As such, bankline does not show them. I asked RBS but they are saying that personal accounts cannot be added to RBS Bankline. However, check with quickbooks online if they can assist?

 

Can you please reply to my company email [email address removed]. I believe this help or support is free of charge and it would not incur any costs to my company. 

 

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