when entering a bill the amount doubles

Hello there, @NEFEEDER and @AngieP7. I appreciate your time here in the Community forum and for letting us know about the issue that you're currently experiencing.

I understand your frustration and I apologize for the inconvenience you have experienced. I want to assure you that you are not alone in facing this and I'm here to assist you and share some information about this known issue.

After reviewing our records, I have discovered that other customers have reported similar problems. In fact, our Product Engineers have created INV-93573 specifically for the doubled bill amounts issue, and INV-93725 for the Check and Enter Credit Card Charges amounts, being doubled too. Please know that we take these issues seriously, and our Product Engineers are actively working on isolating the root cause and finding a permanent solution. They have doubled their efforts to address this matter promptly.

While there's still no permanent fix, you can however utilize the workarounds provided which are to enter the details of the bottom table first before entering the payee and amount of the check (for checks and credit card charges), and, fill out the bill form from the bottom up (for bills). This means adding the expenses or items at the bottom of the form before entering the vendor or amount due at the top of the form.

You can also turn off the Automatically remember transaction information feature in QuickBooks Desktop. Here's how:

1. In your QBDT file, go to the Edit menu, then select Preferences.
2. In the General tab, untick the Automatically remember account or transaction information.

Additionally, I'd recommend getting in touch with our Customer Support Team while the investigation is still ongoing. This way, you'll be added to the list of affected users and be prioritized in receiving email updates about the investigation's progress. 

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account
5. We'll email you a single-use code. Enter your code and select Continue
6. Select to chat with us or Have us call you.

Moreover, should you need to stay on top of your bills, please know that you can use the bill tracker in QuickBooks Desktop. To know more about this, feel free to check out this article: Use the bill tracker to see your upcoming bills.

We appreciate your patience and understanding as we work towards resolving this issue. Feel free to leave a comment below if you require updates about the investigation or need clarification about the provided workaround. We're here to support you all the way. Keep safe.