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May 2, 2023
Question

When I am entering a bill and click save and new, the cursor no longer auto populates to the Supplier so I can just start typing without having to use my mouse to click.

  • May 2, 2023
  • 1 reply
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1 reply

Candice C
May 2, 2023

Hey there, @kylie-douglas-mi

 

It's great to see a new face here in the Community! Let's work together to figure out why this is happening in your account and see what we can do to fix it. 

 

First, let's try some troubleshooting steps to help narrow down the cause of the issue. Using a private browser or incognito window will help eliminate any errors or glitches that may be occurring. Here's how depending on which browser session you're using: 

 

  • Google Chrome: Ctrl + Shift +
  • Internet Explorer/Firefox: Ctrl + Shift +
  • Safari: Command + Shift +

 

If that works, go back to your regular session and clear your browser's history. If not, trying using a different supported browser. 

 

I hope this helps. I'm only post away if you need me again. Have a splendid day!