I understand the importance of electronically filing and printing your 1099 forms, @MLC58. Rest assured, I'm here to help you fix this. Since your contractors' info is complete and ready, we'll need to troubleshoot your browser.
Our browsers sometimes fill so much cache that causes malfunction of features or slowing down of a website, especially QuickBooks Online.
We can start with accessing your QuickBooks Online account through your browser's Incognito Mode. Here are the keyboard shortcuts to go to Incognito or InPrivate Mode in your browser:
For Google Chrome / Microsoft Edge / Opera:
- Windows: Ctrl + Shift + N
- Mac: Command ⌘ + Shift + N
For Firefox:
- Windows: Ctrl + Shift + P
- Mac: Command ⌘ + Shift + P
For Safari:
- Shift + Command ⌘ + N
If this works, you may proceed to clear your browser's cache and cookies. If the issue persists, I recommend contacting our QuickBooks payroll support team so they can investigate it further.
Furthermore, if you want to make corrections to your 1099-NEC or 1099 MISC forms, you can refer to this article: Correct or change 1099s in QuickBooks.
Let me know if you have additional concerns about filing or printing 1099 forms in QuickBooks Online. I'm always here to help.
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