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January 8, 2024
Question

When I file the 1099 for efile and go through all the steps it tries to transmit and then says " Something went wrong. Try again later"...Has anyone had this issue?

  • January 8, 2024
  • 1 reply
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1 reply

January 8, 2024

Hello there, @susan172.

 

I'd like to provide some information as to why you're receiving the message to try again later when e-filing your 1099 in QuickBooks Online (QBO).

 

Currently, there is an investigation into users receiving the message "Something went wrong. Please try again later." when trying to e-file. Rest assured, our product engineers are diligently working to find a permanent fix for this issue. While I can't provide a specific time frame for when the issue will be resolved, I recommend contacting our Customer Care Team to be added to the affected users list. This way, you'll receive an email notification once an update is available. 

 

Here's a step-by-step guide on how to contact us:
 

  1. Go to the Help menu and select the Search tab.
  2. Then, click Contact Us.
  3. Then, enter a brief description of your concern and select Continue.
  4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

 

You can reach our support team Mondays through Fridays from 6:00 AM to 6:00 PM Pacific Time and Saturdays from 6:00 AM to 3:00 PM.

 

I'll just leave this article for more information on filing 1099s in QBO: Create and file 1099s with QuickBooks Online.

 

You might want to view your previous tax payments in QBO. Here's a guide on how to do it: View your previously filed tax forms and payments.

 

Keep me posted if you have any other questions about filing 1099s with QuickBooks. I'm just one post away to help.