when i pay a contractor using quickbooks ach their name doesn't show on my chase account

Let's get into the details on how we can include the contractor's name on your Chase account, ryan.

Ensure to enable and enter the contractor's name in the From/To or Payee field in the Bank transactions to include the contractor's name in your Chase account.

Here's how:
 

1. Go to the Transactions menu and select Bank transactions.
2. Locate the payment.
3. Click the Gear icon on the Bank transactions page.
4. Tick the Payee or From/To option. From that column, enter the name of the contractor.
   

Please check out this article for additional details on paying contractors in QuickBooks: Pay a contractor with direct deposit.

Moreover, you can visit this article for future reference in preparing and filing 1099s for contractors in QuickBooks: Create and file 1099s with QuickBooks Online.

We're always a post away if you require additional guidance in managing contractors' payments in QuickBooks.