Hello there. I'll share information about the quantity & rate not showing for items on invoices.
I've checked here on my end and found out that there's an ongoing investigation where quantity & rate not showing for items on invoices. Rest assured that our product engineers are diligently working on a fix.
To ensure you'll get an update about the resolution status, I recommend reaching out to our Technical Support Team. They have to collect personal data to add your company and product to the list of affected users and provide this investigation number for easy tracking: INV-91422.
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Please bear with us as we're working to fix this as soon as possible. If you have any other concerns about your sales transactions with QuickBooks, please let me know in your reply.