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March 24, 2025
Question

When installing Quickbooks Online Desktop app on OSX: Apple Could Not Verify "Quickbooks Online" is free of Malware

  • March 24, 2025
  • 1 reply
  • 0 views

With a fresh install of Quickbooks Online Desktop on a brand new computer I receive a pop-up that states "Apple Could Not Verify "Quickbooks Online" is free of Malware". Screenshot attached. It used to work great and I really appreciate the convenience of the desktop app, however this is a wee bit concerning. Any ideas?

1 reply

March 24, 2025

We appreciate you sharing your concerns about installing the QuickBooks Online Desktop app on your MacOS system.
 

It looks like you've posted a similar question twice. My colleague has already addressed your concerns. He recommended that you update your QuickBooks Online desktop app by uninstalling it from your device and downloading the latest version directly from the official QuickBooks website.

He also explained the reason for the pop-up message you encountered. You can view his response through this link: https://quickbooks.intuit.com/learn-support/en-us/account-management/with-a-fresh-install-of-quickbooks-online-desktop-on-a-brand-new/01/1538486#M7291
 

We are committed to providing a safe and effective tool for managing your business finances and understand the importance of a trustworthy installation process. Should you require further assistance, comment down below. We're here to help.