When is QBO going to allow us to set customer billing rates by service item for each employee as Desktop does?
I am a Proadvisor. You REALLY need to provide the functionality in QBO to be able to set customer billing rates based on "Service Item." Even better would be to allow us to set billing rates for each employee for each Service Item. Is this being worked on?? QB Desktop has this functionality and it is essential for many professional firms like accountants, lawyers, engineers, architects, etc. Professional firms often have different billing rates for different services they provide. Just setting billing rates by employee name is NOT good enough. That assumes employees are binary in their work and only do one activity. When the timesheet info. is pulled over from QuickBooks Time for employees they are already sending QBO all the information its needs as they provide the employee name, service item, and time. If you create a module to assign billing rates, then you can automatically populate the invoices correctly. I understand that QuickBooks Time will allow you to have the employee enter a billing rate for every time entry, but that is repetitive, certain to lead to errors, and sometimes that information is not something you want the employees to see. I can't recommend QBO/QuickBooks Time to professional firms until this is resolved, unless they have a 3rd party billing software. I have seen a number of people in QB forums shocked that this functionality is not built in and very frustrated, especially given the huge push to move people to QBO.
