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amasiah01
February 9, 2024
Question

When we update the product error 5010 you and Luke [removed] were working on this at the same time

  • February 9, 2024
  • 1 reply
  • 0 views

i am trying to  update product from zoho crm to quickbooks connection through deluge script product get method is working but when we update the product this is response and prodcut is not updating 
 resp : {"Fault":{"Error":[{"Message":"Stale Object Error","Detail":"Stale Object Error : You and Luke [removed] were working on this at the same time. Luke [removed] finished before you did, so your work was not saved.","code":"5010","element":""}],"type":"ValidationFault"},"time":"2024-02-08T21:35:18.751-08:00"}

1 reply

R
RheaMaeH
February 9, 2024

Hi there, amasiah01. I understand how important it is to update your product in QuickBooks Online (QBO). I'm here to ensure we're doing our best to solve this issue.

 

When it comes to using third-party apps, QuickBooks Online doesn't control how the transactions are transported. We only receive and records the data on the system. I recommend contacting the Zoho CRM support team. They can help you inspect your setup and pinpoint the root cause.

 

In addition, we have a separate online forum called Developer Community Programming Concerns. I also suggest asking them about updating your product using the Zoho CRM.

 

Here's how:

  1. Go to this link:  Intuit Developer Support.
  2. Log in to your Intuit Developer Account or Create a new one.
  3. Below the What you need help with, choose QuickBooks Online.
  4. Click Ask a question.
  5. Hit Ask.

 

Furthermore, I added this link that can help you modify your inventory: Adjust inventory quantity on hand in QuickBooks Online.

 

Feel free to post any time if you have other questions or concerns about updating your products in QBO. I'm here to provide you with the assistance you need. Stay safe.

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