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November 11, 2023
Question

While saving an invoice a message says there are errors in the fields below and to continue you must fix it but it does not indicate where the error is how do I fix this?

  • November 11, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

November 11, 2023

Hello, @kaleoteves. I'm here to assist you in fixing the issue.

 

First, I recommend ensuring all required fields in your invoice to avoid errors. If you still encounter issues after, let us try isolating the problem by performing browser troubleshooting options.

 

Let us start by opening an incognito window on your QBO account. Based on your browser type, please refer to the keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

When this works, you may proceed to clear your browser's cache. I recommend using another supported browser or device if you still encounter the same error.

 

In case you need assistance in running reports after issuing invoices, I recommend that you take a look at these articles: 

 

 

If you have updates about the issue you've encountered or questions about managing your invoices, feel free to comment below. Take care!