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January 25, 2024
Question

While we are filing 1099, it's showing like Something's not working. Give us a few minutes. We try again but still it showing error, can you please solution for this.

  • January 25, 2024
  • 1 reply
  • 0 views
Something's not working. Give us a few minutes and try again. If it still doesn't work, please contact us. Its showing same from tomorrow on wards while filing 1099

1 reply

January 25, 2024

Hi there, anup.

 

I'll ensure you can file your 1099. We can perform some troubleshooting steps to isolate the issue. 

 

This unusual behavior is usually a result of too much accumulated historical data. Whenever you visit a website, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.

 

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

If you access the settings, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.

 

Additionally, we offer a guide on how to pull up reports that show who needs 1099s, payment totals, and more: 1099s Reports.

 

Please know that you're always welcome to post if you need more help with managing your 1099s. We're always here to have your back.