Why am I getting $65 charges and $32 monthly charges when the service should be $15/month??

Hi there, @mnwood.

I appreciate you getting in touch with us regarding your concern about charges. I need more information about this in order to provide an accurate solution.

Could you specify which charges are you referring to? If it's about your subscription rates, you can start by reviewing detailed information on your subscription rates in QuickBooks Online:

1. Sign in to your QuickBooks Online account.
2. Select Settings , then Subscriptions and billing.
3. You’ll see all your active subscriptions.

If this is related to Merchant service charges, please reach out to our Merchant Services Team. They will pull up your account in a secure environment and provide you with the details of your inquiry.

To locate any other QuickBooks subscription or service fees, use this guide: Understand Intuit Charges On Your Credit Card Or Bank Statement.

For additional questions, you can reach out to our Customer Care Team they have all the necessary tools to investigate the charges from your account further.

In case you need steps on how you may modify your billing schedule to make sure you pay on time you can read this article: Update billing, payment, and subscription info in QuickBooks Online.

If you have any additional information concerning the charges, please include it in your reply. We will monitor your response and assist you further.