Why am I getting an error

Hi there, Caitlin.

I can help you fix the error so you can achieve your task in QuickBooks Online. Before doing so, I need more information about the situation you're in. What are you trying to do when getting the error? Can you tell me the exact error code or message you're getting? Knowing these would help me provide you with an accurate resolution. 

Please get back to me by clicking the Reply button below. I'm determined to help you get through this.