Why are the credit memos now not printing with the Quantity?

Let's perform troubleshooting steps to determine if your regular browser is causing the Quantity column to go missing when printing, Mgalliher. Doing so will help us identify the causes and initiate immediate solutions.

It's important to note that standard browsers can sometimes display unexpected behavior with QuickBooks, due to accumulated cached data. A private browsing window can avoid any previously stored cache and establish a clean connection to QuickBooks.

Here are the keyboard shortcuts for opening a private browsing window:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Shift + N

If it's working, you can go back to your regular browser and clear its cache to remove any historical data affecting the unusual browser behavior. Otherwise, we can use other supported browsers for the best experience.

I'm pleased to introduce you to the QuickBooks Live Expert Assisted team. Our team comprises seasoned professionals ready to assist you in managing your finances and categorizing transactions, offering expert guidance to support your business needs.

In addition, you can check this link to learn about the Transaction List by Customer report in QuickBooks: Run reports in QuickBooks Online. This will help you to show all the credit memos and invoices for each customer.

I am here to assist with any inquiries you may have regarding the process of printing credit memos in QuickBooks. Please feel free to leave your questions in the comment section.