Why aren't you taking calls or open for online chat when it is clearly past 6am?

Good morning, @WebDesigner.

Thanks for reaching out to the QuickBooks Community. I hope you're having a great day so far. 

Please keep in mind that our Customer Support Team's available hours are: Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT, and Saturday 6 AM to 3 PM PT
Advanced, any time, any day.

You should be able to connect with support now if you wish to speak with them. I'm including some steps below to connect with them directly: 

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Click on either tab to get started:
   • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you need further help, you can still Talk to a human.
   • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
     • Start a chat with a support expert.
     • Get a callback from the next available expert.

I'm always happy to lend a hand. Please let me know if there is something I can help with. In the meantime, take care and have a great day!