Skip to main content
December 31, 2023
Question

Why can I not scroll through pages anymore?

  • December 31, 2023
  • 1 reply
  • 0 views
Almost the entire system does not let me scroll through pages anymore. How can I get that back?

1 reply

December 31, 2023

Welcome to the Community, @ivymarketing1990.

 

Let me provide some information on how you can get the scroll bar back so you can view the rest of the page.

 

If part of the page is cut off or there is no scroll bar to view the whole page, you'll need to check on a few areas:

 

  • The browser's zoom settings
  • The computer's display settings

 

If you're using Google Chrome, you can check their support article on adjusting the zoom.

 

Take note that QuickBooks Online requires the following settings to display all pages properly:

 

  • Screen resolution set to 1024x768 or higher
  • Dots-per-inch (DPI) set to "Normal" or "100%"

 

For more information, check out this article: Unable to see the entire page in QuickBooks Online.

 

To ensure you get the best experience when using QuickBooks, browse through this article: System requirements for QuickBooks Online.

 

Please don't hesitate to use the reply button for any other questions about the display in QuickBooks. I'll be around to answer them. Keep safe.