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July 8, 2024
Question

Why can't i open my actual invoices in full screen on my phone anymore?

  • July 8, 2024
  • 1 reply
  • 0 views

Why can't i open my actual invoices in full screen on my phone no longer??? And have not been able to for at least 6 months??

1 reply

July 8, 2024

Hello, @Jeffrefrigerationxpertscom.

 

Since the Community is a public forum and we'll need to collect your personal information to investigate this further, it's best to reach out to our Support team to pull up your account. They have the necessary tools to review this case and allow them to perform real-time assistance.

 

Here's how you can reach them out:

 

  1. In your QBO account, click the Help icon and select Contact Us.
  2. Enter your concern and click Let's Talk.
  3. Select Start a chat or Get a callback with a support expert.
     

On another note, I've added our support hours so you can schedule a convenient time to reach out to them.

 

I'll leave this thread available, so you can always reply in the comments below for any additional queries when managing invoices in your account. Just keep me posted.