Why can't I update my company information in order to efile 1099s?

I'd gladly help you update your company information to e-file your 1099s, @bookkeepingbykwe. 

Before proceeding, please let me know what specific error message you received when you tried to save the changes. Also, you may attach a screenshot to provide more information.

For now, you can perform some troubleshooting steps. A cache-related issue is likely causing the error. You can use a private or incognito window to rule out cache problems in your browser. Here are the shortcut keys:

• For Mozilla Firefox browser: Ctrl + Shift + P
• For Google Chrome browser: Ctrl + Shift + N
• For Safari browser: Command + Shift + N

Next, log in to your QuickBooks Online (QBO) account and update your company information again. If it works, you can clear your browser's cache. This removes the webpage data that's causing the issue. If a private browser doesn't work, you can use other installed supported browsers as another option.

Additionally, here are some articles that you can use as a guide to effectively manage your 1099s:

• Create and file 1099s with QuickBooks Online
• Correct or change 1099s in QuickBooks

We look forward to hearing back from you. Take care and stay safe!