Why cant I add image from mobile device anymore?

The QuickBooks Online mobile app features are accessible on mobile devices. However, if a specific feature is missing, please check for updates.

If the app is already updated and the issue persists, one of its causes is the app's data. Let's reset it. Here's how:

For Android devices:

1. At the top right, go to Menu ☰, then choose Settings.
2. Click Refresh Data and choose Yes.

For iOS

1. Go to Settings, then Choose General.
2. Select iPhone Storage, then choose the QuickBooks Online app.
3. Tap Offload App.

If the same thing happens, you can uninstall and then reinstall the QBO app.

To learn more which mobile app features are supported, refer to this article: Compare mobile app features.

If you run into any difficulties or have any inquiries about the QuickBooks Online mobile app, please don't hesitate to send a direct reply on this forum. I am dedicated to helping you and will guarantee a quick response to ensure you the best experience.