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August 18, 2023
Question

Why do I keep getting an error "something went wrong" when doing a mobile check deposit?

  • August 18, 2023
  • 1 reply
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1 reply

August 18, 2023

Welcome to the QuickBooks Community, conceptplumbingd. I'll be sharing details about the error you received when doing a mobile check deposit in QuickBooks. Let me also route you to our support team to assist you further on this matter. 

 

Keep getting a something went wrong error when accomplishing a mobile check deposit has been recently tagged as an ongoing issue. Our product engineers are presently working to fix this as quickly as possible.

  

Then, I suggest contacting our QuickBooks Merchant Support Team so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.

 

Lastly, refer to this article to see the two reasons money is removed from your QuickBooks Checking account after you use mobile check deposit: Find out more about mobile check deposit.

 

You can leave a comment below if you have a follow-up or other questions related to this mobile check deposit. I'm always here to help, conceptplumbingd. Take care always.