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userfisetk01
December 22, 2020
Question

Why does it keep telling me that my billable expense account is not associated with an income account?? Everything looks as it should....

  • December 22, 2020
  • 2 replies
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Original commenter did not share additional details

2 replies

Rustler
Rustler
December 22, 2020

When you set a reimbursable expense account, in company settings there will be a choice to choose the associated income account, you must choose an income account.  I can not remember what section that is in though.

katherinejoyceO
katherinejoyceO
December 22, 2020

Welcome to the Community, @userfisetk01. I'm here to share some insights about the possible reason for the error message you're getting when entering a billable expense in QuickBooks Online (QBO).

 

It could be that the second option (In multiple accounts) when you turned on the Track Billable expenses and items as income in your company settings is chosen. 

 

If this is the case, you'll need to assign the desired billable expense account(s) to an income account. Here's how:

 

  1. Go to the Gear icon at the top right.
  2. Select the Chart of Accounts under Your Company column.
  3. Locate the desired expense account and click Edit on the Run Report drop-down under the Action column.
  4. Check the Use for billable expenses in the Account screen, then select the desired Income Account from the drop-down menu.
  5. Click Save and close.

 

Once done, recreate the billable expense and save it. For more details, you can also check out these articles for further guidance:

 

 

I'm only a few clicks away if you have any additional questions about your billable expenses in QuickBooks. Have a good one. 

A
accountingdsy
May 1, 2023
  1. Hi, I am following your instruction but I don't see the following option"
  2. "Check the Use for billable expenses in the Account screen, then select the desired Income Account from the drop-down menu."

Thanks,

Ezia

LieraMarie_A
LieraMarie_A
May 1, 2023

Don't worry, @accountingdsy. I've got you covered! I'll outline the detailed steps for selecting an income account for billable expenses, along with some screenshots.

 

If the setting for billable expenses is set for multiple income accounts, you won't be able to assign income accounts to expense accounts in Accountant view. We'll need to switch to Business view to associate your expense and the income accounts.

 

Here's how:

 

  1. Go to the Gear icon on the upper right side.
  2. Click Switch to Accountant/Business view. 
  3. Refresh your browser.

 

Then, let's make sure the Billable expense feature is set for multiple accounts:

 

  1. Go to the Gear icon and choose Accounts and Settings.
  2. Select the Expenses tab.
  3. From the Bills and expenses section, click Edit.
  4. Under Track billable expenses and items as income, select In multiple accounts.

  5. Select Save.

 

Once done, you can follow the steps provided by my colleague to link your expense and the income accounts.

 

Additionally, you may utilize the Projects feature in QuickBooks Online that allows you to organize all the transactions related to a specific job or project in one place. Using this feature, you can determine the profitability of each project.

 

Be sure to leave a reply if you need more help with entering billable expenses. I'm determined to help you succeed.

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