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jtwatson0924-gma
January 30, 2024
Question

Why doesn't the 1099 Preview show any information?

  • January 30, 2024
  • 1 reply
  • 0 views
When preparing my 1099-NEC, why doesn't the Preview show any information?

1 reply

A
ArielI
January 30, 2024

Let me share some alternative solutions to help you view the informations needed when previewing 1099 in QuickBooks Online(QBO).

To identify if the issue is related to your browser, we suggest performing some troubleshooting steps. Sometimes, older or corrupted caching files can cause problems in your web browser. To begin, please open an incognito window on your QBO account. Depending on your browser type, you may refer to the keyboard shortcuts provided below:

Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
Safari: Command + Shift + N

When this works, you may proceed to clear the browser's cache. This removes its stored cache to ensure the program performs efficiently. I recommend using another supported browser or device if you still encounter the same error.

For future reference, if you need help with the save function or magnifying glass, please refer to these articles.


If you have updates about the issue, you've encountered or questions about 1099 forms. You can comment below, and we'll respond to you as soon as possible. Take care!

S
scupatch
January 30, 2024

Same issue here and it gives me the same in any server ive tried.

J
JamesAndrewM
January 30, 2024

I appreciate you for joining the thread. Allow me to share some information that could help you rectify the issue you are encountering.

 

Are you getting the message "There are no vendors who match the criteria" on the Preview Forms section when attempting to File 1099's for applicable vendors?

 

If so, currently, there's an open investigation (INV-98207) into this concern. I recommend contacting our QuickBooks Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.

 

However, if this is not the case, you can perform basic troubleshooting steps to see if it is a browser issue. Sometimes, your search engine's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing stocked cache and cookies that causing the issues.

 

I'm adding these articles you can use in the future:

 

 

Thank you for your attention to this matter, and please let me know if there's anything else I can assist you with. Don't hesitate to post here in the forum. Have a great day!

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