Skip to main content
T
Tnarg
June 2, 2025
Question

Why is it that upgrading to the "Advanced" version which "unlocks 24x7 support" doesn't come with 24x7 support?

  • June 2, 2025
  • 1 reply
  • 0 views

Quickbooks has been sending the same invoice over and over, once per minute, to my customer all day. There's no way to stop it. I upgrade to "Advanced" to "unlock 24x7 support" and yet it's not available. Intuit has really become awful.

1 reply

S
ShangY
June 2, 2025

It seems that you've raised a similar question in this forum, @Tnarg.
 

Since this topic has already been addressed by one of our experts, you may click this link to learn more about that discussion: https://quickbooks.intuit.com/learn-support/en-ca/other-questions/re-emailed-invoice-are-being-send-over-over-again/01/1555738#M24683
 

To learn more about the different ways to keep track of your invoices, check out this resource: Record invoice payments.
 

Feel free to comment below if you have further concerns.

Terms & ConditionsAccessibility statement