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November 8, 2023
Question

Why is program so slow?

  • November 8, 2023
  • 2 replies
  • 0 views
Quickbooks is very slow when I try to open an old expense.  Takes forever do download the information.

2 replies

November 8, 2023

Try opening your QBO account on any private/incognito browser.

Candice C
November 8, 2023

Hey there, @oquinn

 

Congrats on making your first post here in the Community! Id be more than happy to help you get your QuickBooks Online account working quicker. 

 

There are a few things that you should check to ensure that you're getting the most out of your QuickBooks experience: 

 

  • Are you using Google Chrome? We recommend Chrome to receive the best quality. If you already use it, make sure that you have the latest release. 
  • Your operating system may not be up-to-date. Review our system requirements guide for more details. 
  • Try using an incognito window or private browser. If this works, go back to your regular session and clear your browser's history
  • Verify that your internet speed isn't limiting your QuickBooks. 

 

This guide will allow you to look over these statements above and more: Why is my QuickBooks slow? 

 

I hope this helps. Feel free to reach back out if you run into any more trouble. Have a wonderful day!