why isn't the bonus pay stub information showing up for employees the same week I pay them a bonus?

There are a few reasons why your employees may not see all of their pay stubs in their Workforce account, rebecca93. I'll share further information about this.

The first reason is if you transitioned from one Intuit or QuickBooks Payroll service to another. In this case, you'll have to invite your employees to this new payroll service. Inform them that they will have two accounts under the same business name: one containing past paychecks from the previous service and another for new paychecks and W-2s.

The second one is if you issued a late or backdated paycheck.  In such cases, please advise your employees to wait for an email notification confirming the availability of their pay stubs before they log into QuickBooks (QB) Workforce.

Refer to this article for more details: Troubleshoot missing pay stubs in QuickBooks Workforce.

For additional resources on managing payroll reports and guidelines on how to print paychecks or pay stubs, visit the following articles:

• Run payroll reports
• Print or reprint paychecks and pay stubs

Reply to this conversation if you have any follow-up questions about employee management or other issues related to QuickBooks Payroll. I'll be here to help.