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EdgeMarketing
September 21, 2023
Question

Woocommerce Integration and Credit Card Testing

  • September 21, 2023
  • 1 reply
  • 0 views

I have a client who has been using the SkyVerge Woocommerce plugin to use the Intuit payment gateway on her Woocommerce site. No problems for years, suddenly, she got hit with a credit card tester bot. HUGE pain to clean up. We did the recommended things by SkyVerge to keep it from happening again. Then a few months later, WHACK, it got hit again. I have probably 6 difference Woo sites that I manage, none of them have this issue, she is the only one using Intuit for the payments. Skyverge says it isn't them and to contact Intuit. Does anyone have a different plugin to use? Anyone else experienced this? Ideas on sure-fire ways to stop it?

1 reply

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SarahannC
September 21, 2023

Hello there, EdgeMarketing.

 

I hear your sentiments. To assist you further, could you please provide us with the exact error message, if there's any? The specific error message will help us pinpoint the cause of the issue and provide you with the most accurate guidance for resolving it.

 

Once we have the error message details, we'll be able to investigate the problem more effectively and offer a solution tailored to your situation. Your prompt response with the error message is greatly appreciated. Take care and say safe.

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EdgeMarketingAuthor
September 21, 2023

No error, just a hundred small fraudulent sales in minutes. Most fail, some go through. 

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JamesAndrewM
September 21, 2023

Hello there,

 

I appreciate you for sharing the details of your concern. I recommend contacting our Payments Support Team. It requires assistance from our experts, which is needed to identify these fraudulent sales and help you in handling them.

 

To speak with one of our experts from the Payments Support Team. Please follow the steps below to contact support:

 

  1. Go to Help (?) at the top right.
  2. Select or type Contact Us.
  3. Enter your concern, then select Let's Talk.
  4. Choose a way to connect.

 

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

 

For detailed information, refer to this article: Contact Payments or Point of Sale Support.

 

I'll add these articles you can use in the future: 

 

 

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

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