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premierhomehandy
March 29, 2024
Question

Worst application ever for iphone

  • March 29, 2024
  • 1 reply
  • 0 views
I’ve had it and I want to know who else has had enough. In the mobile app, as of today, I can’t see invoices. I can see estimates or invoice payments but not invoices. It seems like every day this application gets worse and worse.

1 reply

MorganB
MorganB
March 29, 2024

Thank you for bringing your concerns forward here in the Community, premierhomehandy.

 

I want to make sure you're able to successfully use the QuickBooks Online mobile app.

 

As an initial troubleshooting step, I recommend refreshing the app to fix these types of issues. Here's how to get this done for iOS:

 

1. Tap Menu ☰ and click Help & Feedback.
2. Click Refresh Data.
3. To confirm, click Refresh.

 

If the issues persist, you may consider uninstalling and reinstalling the app as well.

 

The following article provides additional info about the QuickBooks Online app.

 

Please feel free to reach back out if you continue to have any problems. I'll be here to help in any way that I can.

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premierhomehandyAuthor
April 6, 2024

No this did not help. First of all, there is no refresh data in my menu/help&feedback. Secondly, if I had a nickel for every time I was told to uninstall and reinstall this app, I would own a good portion of intuit. This is why it continues to be the worst app. After uninstalling again I just went back into my trips section and it still doesn’t show any trips no matter what year I search. However, Before I uninstalled, I did notice that I could now see invoices and not just invoice payments. 

Heck, even right now I have a screenshot but it says I have to be logged in to add it. I am logged in on another tab but it doesn’t give me an option to login here on this one, so I refreshed this tab so it could hopefully see that I’m now logged in and nothing.

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premierhomehandyAuthor
April 6, 2024

P.S. as soon as I posted this it took me to my confirmation screen to see the post and it shows me as logged in. Just a fun fact. But here is the screen shot I couldn’t post before

Terms & ConditionsAccessibility statement