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bkav21
March 2, 2023
Question

Writing Checks

  • March 2, 2023
  • 1 reply
  • 0 views

My Check Writing screen is locked because of a 2019 error that I came across when I was searching for explanation of an outstanding Account Payable and I cannot get back to my check writing screen until I correct the error. How do I correct an error from that long ago?

1 reply

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Mark_R
March 2, 2023

It's good to see you here in the Community, @bkav21.

 

I'd love to help you with your issue regarding writing checks in QuickBooks Desktop. But can you please share with us the error you received? Any additional information would help us provide the best resolution to your issue.

 

The Community forum is always open to help you again if you have other concerns with QuickBooks. Have a good one.

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bkav21Author
March 3, 2023

I will try to explain the situation, hoping it makes sense. I am not an accountant and do not think like one. I previously was using Sage accounting and that info was converted into Quickbooks by someone other than me. Apparently when it was converted some payments made by Chase credit card in 2019 were classified as though they were checks written by a "Bank" with Chase listed as the "Bank" so that when I went back to look at the original entries a screen came up that is telling me those entries are incorrect and I am instructed to change the "Bank" to a legitimate account which are only listed as banks. I don't want to make that change because 1) the payments did come out of the checking account but the items listed are only components of the entire payment to Chase in those months, and 2) I don't want to mess up the accounting for those years from 2019 to the present. But I cannot get out of that screen. Quickbooks will not allow me to go back to any other screens until that is corrected so I cannot even write checks at this point. 

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