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Mav1972
February 1, 2023
Solved

You'll need to update your software to access your Intuit Account here.

  • February 1, 2023
  • 1 reply
  • 0 views

Hi 

PLEASE help. 

every time i try and email any report, invoice, or Sales order i get the following, message" You'll need to update your software to access your Intuit Account here.  

I have tried updating my QB Desktop software,

 

Please help 

Best answer by Fiat Lux - ASIA

Just some background, I'm in South Africa and we manufacture furniture and use the manufacturing module for our business. 

 

I've been told that in SA we only have QB online and cant upgrade to QB desktop 2023?? 

 

Any ideas 


@Mav1972 

I checked your screenshot again. I'm not sure you're using  QB Desktop US version. It is very likely that you are using QB Desktop UK version. I would recommend sticking with the existing version. Otherwise, you will need to purchase a third-party service to convert your data to QB Online South African version and use a manufacturing app to integrate it.

1 reply

BigRedConsulting
BigRedConsulting
February 1, 2023

What version and release of QuickBooks do you have? Use the F2 feature to get the details, which appear near the top of the window.

M
Mav1972Author
February 1, 2023

Hi BigRedConsulting

 

Please see below.

 

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    February 2, 2023

    @Mav1972 

    You cannot use the email feature to send emails on outdated versions (i.e 2019 or older versions)

      Terms & ConditionsAccessibility statement