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Feb 1, 2023 5:42 PM UTC
Solved

You'll need to update your software to access your Intuit Account here.

Hi 

PLEASE help. 

every time i try and email any report, invoice, or Sales order i get the following, message" You'll need to update your software to access your Intuit Account here.  

I have tried updating my QB Desktop software,

 

Please help 

Fiat Lux - ASIA
Feb 3, 2023 12:37 AM UTC

Just some background, I'm in South Africa and we manufacture furniture and use the manufacturing module for our business. 

 

I've been told that in SA we only have QB online and cant upgrade to QB desktop 2023?? 

 

Any ideas 


@Mav1972 

I checked your screenshot again. I'm not sure you're using  QB Desktop US version. It is very likely that you are using QB Desktop UK version. I would recommend sticking with the existing version. Otherwise, you will need to purchase a third-party service to convert your data to QB Online South African version and use a manufacturing app to integrate it.

18 replies

BigRedConsulting
Feb 1, 2023 7:19 PM UTC

What version and release of QuickBooks do you have? Use the F2 feature to get the details, which appear near the top of the window.

Mav1972Author
Feb 1, 2023 7:26 PM UTC

Hi BigRedConsulting

 

Please see below.

 

Fiat Lux - ASIA
Feb 2, 2023 1:02 AM UTC

@Mav1972 

You cannot use the email feature to send emails on outdated versions (i.e 2019 or older versions)