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A
ankur1306
April 12, 2022
Question

Phone support in singapore

  • April 12, 2022
  • 1 reply
  • 0 views
i need to speak with QB support in singapore

    1 reply

    RenjolynC
    RenjolynC
    April 12, 2022

    Hello, ankur1306.

     

    I'd like to help, but I need more details about your concern so I can provide the best resolution. If your situation requires checking your account, then let me go over the steps on how you can reach out to our Customer Care Team.

     

    Please take note that our live chat support is available from M-F, 24 hours, GMT.

     

    Here are the steps:

     

    1. Sign in to your QuickBooks Online company.
    2. Go to Help > QB Assistant, enter the topic you need help with. You can also enter questions.
    3. Select Contact Us to connect with a live support agent.
    4. Click Start a chat with a support expert.

    You can also visit our general help topics page and search for articles and guides related to your concern.
     

    Feel free to drop by the Community if you have any other concerns. Have a great day!

    A
    ankur1306Author
    April 12, 2022

    HI,

    I need to talk to QB support not chat. I have wasted the last 2 hours with someone called Ruth on your chat support and she has no clues. Moreover its time consuming to type so much and even then its not clear to the other side.

    I need a simple answer - can someone call me for support or NO?

    R
    RCV
    April 12, 2022

    I know that this hasn't been easy, ankur1306.

     

    I appreciate the time and effort you've spent with one of our chat support agents. I'll take note of your experience with our customer support so we can submit proper feedback to our Management Team. 

     

    That said, I want to make it up to you in the Community space. You can post your concern here so that I can help you. We also have All-Stars and other users who hang out here in the Community and can provide the answer.

     

    If you need to request a callback, that option is unavailable. As of now, we can reach out to our agent by live chat support which is available from M-F, 24 hours, GMT. Here's how: 

     

    1. Sign in to your QuickBooks Online company.
    2. Go to Help > QB Assistant, and enter the topic you need help with. You can also enter questions.
    3. Select Contact Us to connect with a live support agent.
    4. Click Start a chat with a support expert.

     

    Would like some assistance in running your business in QuickBooks? Let me know the details and I'll gladly lay down the solutions. Also, if you have other concerns, let me hear you out. Take care always. 

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