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OHFin
August 1, 2022
Question

ACH Payment Authorization Form

  • August 1, 2022
  • 12 replies
  • 0 views

Hello,

 

I need to have one of my vendors sign the ACH payment authorization form, but the link seems broken.

https://merchantcenter.intuit.com/wapweblet/ims-mp-help/en/echeck/echeck-authorization-form.html?_ga...

 

It keeps referring me to the support landing page. 

I also tried through the QB account - Receive Payments -> Edit Bank Details

 

I called the support last week and they told me there's an issue with the form and they investigate it.

 

Is there a way I could get my hands on a printable version? Should be, if you ask me.

Any update on when this is supposed to be fixed?

 

Thanks!

    12 replies

    Show previous replies
    M
    michelle189
    April 26, 2023

    would love to know if anyone has ever been able to get the authorization form?? I have downloaded a generic and use it for our customers, but I would like the actual one that the link refers to...

    P
    pr11
    May 11, 2023

    I found the form that I was using a few years ago. While the QBO support team is taking time to fix the broken links, perhaps, some will find this old form useful. 

      E
      edotson
      June 14, 2023
      Thank you so very much for posting this form, pulling hair out trying to get this form! How ridiculous the QB can't get this resolved after all this time! I just purchased the app, starting to rethink that decision if this is how long it takes QB to resolve their issues. If I may ask you one questions, this form reads it is for debiting my account, but I am in need of one for payments to my account, do you know of one or is this form used for both? Thanks again!!
      JaeAnnC
      JaeAnnC
      June 14, 2023

      Joining in on this thread to assist you on how to access the authorization form for your customers so you can receive funds from them electronically through QuickBooks Payments.

       

      When paying bills to your vendors, there's no authorization form required since you can use Intuit's direct deposit service. You'll only need one from customers when deducting funds from their accounts. They must fill out this form in order to grant businesses to charge their bank or credit card accounts for payments.

       

      Here's how to access the authorization form:

       

      1. Sign in to your Merchant Services account.
      2. Select Create a Recurring Payment under the Recurring Payments section.
      3. Scroll down to the Payment Method section and click the signed authorization hyperlink to access the authorization form.
      4. Download or print the authorization form and send it to your customer.

       

      Additionally, you can process a refund in QuickBooks Payments within six months from the date of the sales if you need to return your customer's money. 

       

      Please don't hesitate to swing by the Community to ask questions about QuickBooks Payments. The Community is open anytime to cater to your concerns. Be safe always and have a nice day! 

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